The prevailing COVID crisis has literally forced organisations to have a rethink about their visitor management system. No longer is it a question about access control. The real estate organisations need to manage health risks at the same time. They have to keep detailed records and react quickly to changes occurring in them. Nonetheless, they must consider the impact on employee and customer experience.
It comes as no surprise that the market for visitor management software is booming. In the next 5 years, the segment is expected to double its size. So what are the compelling reasons why you should invest in a visitor management system? Let us understand them in detail.
The cumbersome routine process is streamlined.
The long reception desk lines and paper books at real estate organizations are customer experiences that a business cannot afford anymore. A quality visitor management system digitalizes these processes. Visitors can simply use a visitor kiosk to scan their ID. In addition, the staff are freed to remind visitors to sign a physical log book as the process of approving guests is streamlined and automated. No longer do you need to burden your vendors with paper forms for things like NDAs. With the software enabled, you can seamlessly incorporate it into the workflow.
Reduces costs
The manual approach when it comes to real estate management and building security is a labour-intensive task. A lot of organisations have found out that they need to increase the number of staff at the entrances, reception, and other areas to manage the workflow of visitors so that everyone is safe.
This is not great for a business from a financial viewpoint. Even for the employees, these frontline duties turn out to be a stressful task.
Better visibility is gained into the details of visitor management.
You have to verify the fact that everyone who is entering and moving out of the building is supposed to be there. An effective visitor management system enables you to track and store this information. They are going to reveal who is a beginner and who has made their way out of the premises.
With the available data, you can make quality business decisions. An example is, do you feel that the existing gateways are congested? Perhaps your organisation has outgrown the space and the time has come to consider relocating. Such a type of information is expected to provide an organization with a meaningful advantage.
Cope with safety and compliance requirements.
In recent times, organisations are entrusted with the task of assuming great responsibility for keeping their employees happy. The good news is that the same technology that you are using for visitor management is also beneficial for workflow management.
It may be in the form of automating temperature checks or reducing the risk of transmission of diseases. When it comes to compliance, it depends on your industry, as you need to collect information on who enters your organization. A set of necessary screening questions can be formulated at the entrance gate itself.